The Diploma of Community Services (Case Management) is ideal for gaining the necessary skill sets for a profession in the Community Services sector. You can become an advocate in areas such as family welfare, community health, employment services and disability services. The responsibilities of Case Managers are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes.
Students may undertake this course as an entry pathway into the care/ support industry. Our course is directed towards developing multi-skilled workers who can communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, apply all aspects of case management, including complex assessment and referral, implement community development strategies, understand the impacts of sociological factors on clients and case management techniques.
The total tuition cost for domestic students for the CHC52015 - Diploma of Community Services is :
|Victoria||AUD $8,000||Government subsidised: $0 Concession: $0
(Funding seats for 2020 has been closed for Victoria)
|Western Australia||AUD $8,000||Government subsidised: $1,514.70 Concession: $448.80
(Contact us to check Funding Eligibility) *
|New South Wales||AUD $8,000||No State Funding Available|
Full fee Students : Online Theory with on-campus simulation training and Professional experience placement.
Students currently working in the industry : Online Theory with on-campus simulation training and Professional experience.
Students must meet additional requirements for Professional placement Experience Placements as required such as a clear police check, working with children check & immunisations.
Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.
The simulation training is for review of the learning activities, practicing communication, work-based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.
Face to face delivery mode is available in a full-time and part-time delivery.
Full Time* : 2 days/ week classes with simulation training and Professional experience placement.
Part Time* : 1 day/ week classes with simulation training and Professional experience placement.
*Please call your respective campus location about details on full time and part delivery.
|CHCCCS007||Develop and implement service programs|
|CHCCOM003||Develop workplace communication strategies|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services|
|CHCDIV003||Manage and promote diversity|
|CHCLEG003||Manage legal and ethical compliance|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|HLTWHS004||Manage work health and safety|
|BSBPMG522||Undertake project work|
|CHCCCS004||Assess co-existing needs|
|CHCCDE012||Work within organisation and government structures to enable community development outcomes|
|CHCCSL002||Apply specialist interpersonal and counselling interview skills|
|CHCCSM004||Coordinate complex case requirements|
|CHCCSM005||Develop, facilitate and review all aspects of case management|
|CHCCSM006||Provide case management supervision|
|CHCDEV001||Confirm client developmental status|
IHNA has in place admission criteria for courses in its scope as required by its 'Application and Enrolment Procedure for VET Courses' to ensure that candidates meet industry requirements.
It is also essential for the student to possess basic computer skills.
Aboriginal and Torres Strait Islanders are encouraged to apply.
Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.
The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.
Assessment tools used include :
This course may offer pathways to higher level qualifications within and/or across the Health care sector. Please visit our Pathway Planner for more information about different pathway options. Successfully completing this course will enable you to work in the following roles :
• Community Care Manager
• Coordinator of Volunteer Work
• Team Leader
• Care Team Leader
• Family Services Coordinator
• Support Facilitator (Community Services)
• Community Program Coordinator
• Pastoral Care Worker
• Assistant Community Services Worker
Sydney Campus April and October Intakes
Monday, Tuesday and Wednesday
Sydney Campus April and July Intakes
Wednesday, Thursday and Friday.